QUESTIONS, ANSWERED.
Everything you need to know before your RHyde.
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No. First-time riders are welcome. Arrive 15 minutes early so we can help with bike setup and orientation before class begins.
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Bring water and anything you normally need for a workout. Personal belongings should be stored securely while you ride.
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Wear comfortable athletic clothing that allows you to move safely. Avoid loose clothing that could interfere with the bike or pedals.
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Returning riders should arrive at least 5 minutes before class. First-time riders should arrive 15 minutes early for bike setup and orientation.
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Yes. First-time riders can receive help getting properly positioned on the bike before class.
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No. Riders may use compatible SPD cycling shoes or secure athletic shoes with the bike cages.
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Yes, where bike selection is available through the booking experience. Bikes that have not been checked into 5 minutes before class may be released to a waitlisted rider who is present.
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You may cancel without penalty up to 12 hours before class. Cancellations within 12 hours are considered late cancellations. Unlimited membership holders may be charged a $15 late-cancellation fee. Class-pack riders or capped plans forfeit the class credit.
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Studio doors close at the scheduled class start time. At the instructor’s discretion, an experienced rider may be admitted up to 5 minutes after class begins if it is safe to do so. No rider will be admitted more than 5 minutes after class begins. First-time riders arriving after class begins will not be admitted because bike setup cannot be safely rushed.
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Yes. Current expiration terms are shown at the time of purchase through The RHyde Room website or app.
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Stretch + Tone is a small self-led movement space designed for mobility, stretching, toning, core work, and low-impact movement. It is not a traditional instructor-led group class.
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You can manage bookings, purchases, memberships, and account activity directly through The RHyde Room website or The RHyde Room app.